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Delivery with DPD
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Trusted Herbalife Member
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Herbavida.uk process your orders quickly to ensure the fastest possible delivery. We use DPD and other couriers(where nessisary) to get the products to you within 2 to 4 business days.
We employ Herbalife's Standard Operating Procedures. Shipping standards are provided below to better serve your expectations and ensure consistent quality service.
In the event you receive damaged merchandise, please retain the original shipping carton and contact the local carrier office immediately to obtain an inspection report. Ask the carrier to return the merchandise (receipt enclosed) to us. Under no circumstances should you attempt to return the merchandise yourself. This is for your own protection.
On rare occasions, merchandise is lost in transit. If this occurs, your order will be replaced only after the shipment has been traced by the carrier. Upon notification of a non-delivery from the carrier, a claim will be filed and the merchandise will be replaced or a credit will be applied to your credit card.